Leadership Development

Employee engagement is directly impacted by your leadership team, particularly the behavior of immediate managers and supervisors. When employees' perception of your leaders is poor, engagement is low, and so is employee performance.

For your organization to achieve your vision, you must tap into the talent and creativity of your employees. Only when you fully engage individuals can your organization become what it is capable of. This is the responsibility of those in leadership positions at every level.

How to Build Leaders

The Leadership Development Process™ (click the image to enlarge) provides leaders at all levels with the skills and tools to create a work environment where employees want to perform their best. The process takes 15 to 18 months. There is no quick fix, no magic bullet. Developing effective leaders and changing your company culture takes time.

Download a comprehensive description of the Leadership Development Process™ (PDF 535KB).

The Bresnahan Group will work with you every step of the way, providing real-world consulting as your leaders implement what they learn throughout your organization.

Tools You Receive

The Leadership Development Process™ includes a number of research-based tools, such as:

• Leadership Development Competency Assessment™ - a set of 50 behavioral competencies that are necessary for leadership success. These are measured before, during and after the process using 360-degree feedback.
• DiSC® Profile - a framework for understanding yourself and gaining insight into the behavior of others. Experienced by over 20 million people worldwide, it helps reduce conflict and improve relationships between people at all levels.

Trust and Profit

Cornell University's Hotel Administration School did a study of 76 Holiday Inn Hotels in North America to measure trust. They found that hotels that scored highest in trust for management had:

• Increased employee and customer engagement
• Increased productivity and profitability
• Decreased turnover

Specifically, a 2.5% increase in trust resulted in an increased profit of 2.5% of revenues. In this case, that meant $250,000 per hotel per year. We invite you to contact us to discuss how trust can be increased within your organization.